Cookies

A cookie is a small piece of information sent to your computer, mobile or other device when you visit a website. Cookies are sent by a web server to a web browser, to enable the server to collect information from the browser and recognise your device on future visits.

When you first visit our website you will be asked if you accept our cookies. We use cookies to keep track of your current shopping session, to personalise your experience, to store items in your shopping bag, and trying to ensure that the adverts or offers you see online are more relevant to you.

  • If you click to accept cookies, you are opting-in to FJ Benjamin (M) Sdn. Bhd. using your personal information for these purposes.
  • If you do not accept our cookies, the functionality of our website will be severely limited.

Most browsers allow you to turn off cookies. If you want to know how to do this, look at the help menu on your browser. However, if you do not accept cookies your user experience on our website may be affected and you will be unable to purchase products from our website.

Cookies can be divided into four types:

Category 1: Strictly Necessary Cookies

These are essential for the website to provide services you have asked for such as remembering your shopping bag items and your wish lists.

Category 2: Performance Cookies

These collects anonymous information on how people use our website and the data is merged with other users to enable us to improve how the website operates. For example, we utilise Google Analytics cookies to help us understand how customers arrive at our website, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the website operates. For example, our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited, and that information is shared with other parties such as advertisers.

Protecting Your Information

Our website uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Access, Correcting And Deleting Your Information

If you would like to access information we hold about you, or would like us to correct or delete your information please contact us at contact@lancel.com.my .If you ask us to delete information, please be aware that we are entitled to keep a record of our transactions with you for legal and audit purposes, which we will retain for the period set out in the “How Long We Keep Your Information For section.

Contact And Complaints

If you have any questions, comments or requests relating to this policy, or if you would like to make a complaint about any matters relating to this policy, please reach us by emailing us at contact@lancel.com.my

 

Cookie Consent

Cookies

A cookie is a small piece of information sent to your computer, mobile or other device when you visit a website. Cookies are sent by a web server to a web browser, to enable the server to collect information from the browser and recognise your device on future visits.

When you first visit our website you will be asked if you accept our cookies. We use cookies to keep track of your current shopping session, to personalise your experience, to store items in your shopping bag, and trying to ensure that the adverts or offers you see online are more relevant to you.

  • If you click to accept cookies, you are opting-in to FJ Benjamin (M) Sdn. Bhd. using your personal information for these purposes.
  • If you do not accept our cookies, the functionality of our website will be severely limited.

Most browsers allow you to turn off cookies. If you want to know how to do this, look at the help menu on your browser. However, if you do not accept cookies your user experience on our website may be affected and you will be unable to purchase products from our website.

Cookies can be divided into four types:

Category 1: Strictly Necessary Cookies

These cookies are essential for the website to provide services you have asked for such as remembering your shopping bag items and your wishlists.

Category 2: Performance Cookies

This type collects anonymous information on how people use our website and the data is merged with other users to enable us to improve how the website operates. For example, we utilise Google Analytics cookies to help us understand how customers arrive at our website, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the website operates. For example, our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited, and that information is shared with other parties such as advertisers.

Protecting Your Information

Our website uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Access, Correcting And Deleting Your Information

If you would like to access information we hold about you, or would like us to correct or delete your information please contact us at contact@lancel.com.my  .If you ask us to delete information, please be aware that we are entitled to keep a record of our transactions with you for legal and audit purposes, which we will retain for the period set out in section 5. How Long We Keep Your Information For.

Contact And Complaints

If you have any questions, comments or requests relating to this policy, or if you would like to make a complaint about any matters relating to this policy, please reach us by emailing us contact@lancel.com.my